Strategic Partnerships & Innovation Integration
Keeping Autonomous Fleets Road-Ready
As autonomous vehicle technology accelerated and commercial fleets began to scale, a critical challenge (and opportunity alike) emerged: how to optimize continuous fleet operations and reduce costly downtimes.
Our company partnered with a leading AV startup to design and pilot future-ready maintenance concepts. Our challenge was to develop scalable service concepts while bridging the gap between cutting-edge automotive technology and traditional service infrastructure.
Bridging Vision and Execution
As the main customer interface, I took a hands-on, collaborative approach to ensure the customer’s needs and expectations were fully understood and translated back to our internal teams and leadership. Early on, I participated in workshops with the startup team to understand their technical requirements, internal processes, and service requirements, helping to shape a project scope that balanced vision with feasibility. I supported the agreement process, coordinated alignment on project terms, and maintained regular check-ins with the customer throughout execution. By keeping both sides aligned, I helped create the conditions for a smooth pilot launch.
Beyond the customer interface, I also worked internally to build alignment. I created presentations and shared the project vision with senior leadership, highlighting the strategic value of the project as both a customer opportunity and a potential first step into a new business field.
Business Value
The pilot validated our service concepts and demonstrated our ability to adapt traditional automotive services for next-generation technologies.
The project generated external visibility, including media coverage, which sparked interest from additional potential customers and positioned the company as a credible player in this emerging field. This project not only delivered immediate business value but also positioned the company at the forefront of an emerging market, creating a foundation for continued growth in the autonomous vehicle ecosystem.